Warranty Policy
We stand by the quality of our products and offer warranties under the following conditions:
- Manufacturer’s Warranty: Some products come with a manufacturer’s warranty, details of which are included in the packaging.
- Warranty Claims: If you believe your product is defective, email us at contact@mackayau.com with proof of purchase and photos.
- Exclusions: Warranties do not cover damage from misuse, improper installation, or normal wear and tear.
Billing and Payment Policy
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- Accepted Payment Methods: We accept major credit cards, PayPal, and bank transfers.
- Payment Security: All transactions are securely processed with encryption to protect your data.
- Failed Transactions: If your payment fails, please check with your bank or try another method.
- Taxes & Duties: Prices include GST for Australian customers. International customers may be subject to local taxes.
For billing issues, contact contact@mackayau.com.